F.A.Q.s

Shopping Information

What Shipping Methods Are Available?

Depending on the country we are shipping to we use FedEx DHL, Epacket or a local shipment provider. we try to be as economical to pass the savings on to our customers.

How Long Will It Take To Get My Package?

It depends on the product. some items sell out quickly so we resupply every 14 days so worst case scenario most items should arrive within 20-25 days of putting in your order. However, more often than not we have it in stock and ship it out within 48 hours and you should receive it within 7 days.

Do You Ship Internationally?

All orders will be shipped within 24 to 48 hours of the payment being confirmed. If your country is not available in checkout then, unfortunately, we do not ship to your country at this time (you can message us on Facebook to see if we can add it to the list or make an exception).

Payment Information

What Payment Methods Are Accepted?

We accept major credit cards, including visa MasterCard we also like PayPal Google Pay and Apple Pay.

Is Buying On-Line Safe?

We take out customer security very seriously. we use a 3rd party payment processes to execute the transaction for credit cards, and Google and apple execute their own transactions when using their own services. all of our traffic is encrypted and your banking information is not stored on our site.

Orders and Returns

How do I place an Order?

Once you’ve selected a size, if applicable you add the product to your cart and check out.

Do I need an account to place an order?

Nope, you can check out as a guest 🙂

Who should I to contact if I have any queries?

If you have an inquiry our chat is usually open (in the bottom right corner of your screen) that will directly connect you to one of our customer service reps.

How Can I Cancel Or Change My Order?

Use the chat in the bottom right corner of your screen and speak to one of our customer service reps.

How Do I Track My Order?

Once your order is shipped we send you a tracking number if available. or you can periodically check in with our customer service reps.

How Can I Return a Product?

You can return a product by first speaking to us through the chat and we can send you a return authorization.